After completing your order, please send an email to firstname.lastname@example.org giving further details about the background colour and pattern required on your custom pot or vase. Feel free to include images if relevant.
Please allow up to 2 weeks for your order to be dispatched. Custom orders are painted by hand to your exact requirements, and take a little longer than usual to be completed. You will recieve an email to confirm when your order has been dispatched.
ReturnsFull return policy
Returns can be requested within 30 days of dispatch. Refunds are only accepted on items which have arrived damaged, or if the wrong item has been sent. For any other reason, an exchange can be made for store credit.